Effective Date: 8/1/25
At Eco Paw Spa, we respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our business—whether online, by phone, or in person.
By using our services or visiting our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information from you:
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Personal Information: Name, phone number, email address, physical address, pet information (breed, age, behavior, health notes), appointment history.
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Payment Information: When you book a service or make a purchase, we collect payment information via secure, third-party processors.
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Technical Information: If you visit our website, we may collect anonymized data such as IP address, browser type, and pages visited (via cookies or analytics tools).
We do not knowingly collect information from children under 13.
2. How We Use Your Information
We use your information to:
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Schedule and manage grooming appointments
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Communicate with you about your pet’s care
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Respond to inquiries or special service requests
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Improve our website, services, and customer experience
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Send appointment reminders, follow-ups, or occasional promotions (you may opt out any time)
We will never sell, rent, or trade your personal information to outside parties.
3. How We Protect Your Information
We implement appropriate technical and organizational safeguards to protect your information, including:
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SSL encryption on our website
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Secure, PCI-compliant payment systems
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Restricted access to sensitive client data
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Regular software updates and security monitoring
However, no method of transmission over the internet or electronic storage is 100% secure. We do our best to protect your data, but we cannot guarantee absolute security.
4. Sharing of Information
We may share limited information:
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With veterinary providers or emergency services in case of a pet health concern
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With trusted third-party services (such as payment processors or email platforms) strictly for operational purposes
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If required by law or legal proceedings
We do not share your personal data for advertising or third-party marketing purposes.
5. Cookies & Analytics
Our website may use cookies and third-party tools (like Google Analytics) to better understand user behavior and improve site performance. This data is anonymous and does not personally identify you.
You can disable cookies through your browser settings at any time.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Opt out of promotional emails or texts
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Request a copy of the data we’ve collected about you
To make a request, contact us at:
📧 info@ecopawspa.com
📞 (951) 265-9929
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of this page. Significant changes will be communicated via email or website notice.
Questions or Concerns?
We value your trust and are happy to answer any questions you have about how your information is used and protected.
📧 Contact us at: info@ecopawspa.com
📍 Eco Paw Spa | Temecula California and Surrounding Areas
📞 (951) 265-9929